Service standards, how to build raving fans workshop!
Have you heard of Donegal Business Network (DBN) yet? DBN which established in 2013 is a networking group of 40 business owners that meet every Wednesday morning at 6.45am in the Radisson Blu Hotel, Letterkenny for a networking meeting to help members build relationships to help them grow their businesses by word of mouth referrals.
The network was launched in June 2013 and has quickly grown to be a strong network, generating revenue for its members on a weekly basis, with a group target of €1,000,000 in the first year however they achieved an impressive €1.2m and have challenged themselves to generate €1.56m for year two!
As part of Donegal Business Network agenda they will be holding a number of seminars throughout the year to help members and non-members develop knowledge and skills for the benefit of their business.
On Wednesday 4th June 2014 Donegal Business Network will be hosting the next seminar in the series of seminars on skills that will benefit you and your business in 2014 at 6.45am at the Radisson Blu Hotel, Letterkenny.
Good service is what our customers pay us for, so how high should we set the bar?
Find out in this interactive and fun event how to create a customer journey that drives your word of mouth business!
What you will get from attending:
ü Creative Ideas
ü Action steps
Who should attend:
Customer service managers
You will leave with the tools and know how to;
ü create a customer journey that creates the Wow factor,
ü keeps your customers coming back and
ü Drives your word of mouth business
The cost to attend this seminar and networking breakfast is €20.00 per person. For more information or to register for the Donegal Business Network Seminar ‘Communication Skills in Business’ on Wednesday 4th June 2014 visit http://www.donegalbusinessnetwork.com/blog or call Deirdre Donaghy 086 603 3927