6 steps to building an amazing team! – Part II
So last month the question was; “Do your staff pull together to deliver an amazing service to your clients and run your business so you can work on it rather than in it?”
We discussed the first two steps of Strong Leadership and setting the Big Hairy Audacious Goal, and this month we move on to step 3 on your road map to building the team, setting the culture in your organisation.
To find out how you to develop leadership contact me by email, paul@hyperiongrowth.com or phone me for some
on 07545 251095
Check out earlier articles here :
http://hyperiongrowth.com/legal-island-article/
or visit
http://hyperiongrowth.com/leadership-team/
Step 3 Building the culture
Getting the culture right should be the number one priority for business owners. The rest will follow.
“Hire more slowly and fire those who are harming the culture more quickly”.
Building the culture of a company is vital for ensuring you have a strong foundation from which to build your business.
Business is like the game of sport, it should be fun and competitive, we should keep the score, have our goals, select the best players and have a stringent set of rules to dictate the acceptable behaviours. These rules set the scene for the game while allowing relative freedom for the players to move within the bounds of the out lines.
The manager should ideally look on from the side-lines, taking an overview of the field of play, helping and encouraging the team to win and making the decisions to remove players who aren’t playing on form.
So a company’s culture is about the way we do things, it’s about sharing similar attitudes, goals, values, practices and processes and working towards them as a company.
And if we can agree the rules of the game, Values, Culture, (whatever term you prefer) then this de-personalises the challenge when a team member breaks our rules.
For example if one of our values is that we will only communicate with others as we would wish to be communicated ourselves and that we will never raise our voices or loose our temper with another team member, then if occasion happens that individual is breaking their own rules.
To find out how you to develop leadership contact me by email, paul@hyperiongrowth.com or phone me on;
07545 251095
Check out earlier articles here :
http://hyperiongrowth.com/legal-island-article/
or visit
http://hyperiongrowth.com/leadership-team/
During recruitment we should share our values with potential new team members and ask them to read and understand them and so confirm they will live by them before accepting a position with your business.
This will not only improve individual performance and a company’s collective success but also attracts like-minded people towards your organisation.
Creating leaders, rewarding success and performance and constantly focusing on and improving customer service.
Aim to be a place where those who work here want to be here and want to contribute to our success, and we want to attract the best people to join us.
If you get the culture right, then building a great brand and outstanding customer service will follow.
Having negative people around who undermine the company’s values and approach can drag down those around them very quickly and be extremely detrimental.
Example of our values.
——Values——
Leadership
We are leaders and we teach leaders and will continually show leadership in our business and our personal lives, to our clients, our families and our friends.
Excellence
We will ensure that our team and our products and service are fit for purpose, simple but effective through innovation and introduce systems to constantly measure and ensure this effectiveness and success.
Personal Development
We will continually drive and take responsibility for our own personal development and growth ensuring we deliver nothing but the best to our clients.
We will ensure that we at all times work and encourage our clients to take responsibility for their own personal development and we will share our knowledge freely with any person within the businesses with whom we work who demonstrates they have a willingness to learn and develop.
To find out how you to develop leadership contact me by email, paul@hyperiongrowth.com or phone me on;
07545 251095
Check out earlier articles here :
http://hyperiongrowth.com/legal-island-article/
or visit
http://hyperiongrowth.com/leadership-team/
Fun
Business should be fun, and we will create a fun, fulfilling and rewarding environment in our own business as we do for our clients.
Time
As our most valuable asset we will be effective in managing what we do with our time and that of our clients, encouraging effective work and recognising the absolute need for quality time outside the business for ourselves, families, friends, as we do the same for our clients and their teams.