The programme will help you to improve and live up to your potential in the following areas:

Confident problem solving and decision making skills
Develop your persuasion, influencing and negotiation skills
Communicate clearly and handle concerns and objections
Improve self-esteem and ‘personal branding’.

Who Should Attend?

This course is aimed at Personal Assistants, Secretaries, Executive Assistants, Office Managers and Administrative Support Staff.

Key Topic Areas:

The course will look at the following areas in more detail:

Self Esteem – building up your self-esteem, understanding your personality and increasing your self-awareness
Your role within your team
Communication Excellence – keys to communicating
Handling concerns and resistance
Creative Problem solving and decision making techniques.

Participants will complete a personality assessment which will produce a detailed report about your personality and behaviour. This will help you to increase yourselfknowledge: how you respond to conflict, what motivates you, what causes you stress and how you solve problems. It will also allow you to facilitate better teamwork and explore how to identify and respond to different personality styles by understanding the dispositions and priorities of employers and team
members.

When    Wednesday 24 September 2014, 9.30am – 4.30pm
Where   CO3 Offices, 34 Shaftesbury Square, Belfast

Cost      £295

Delivering another powerful workshop on Advanced PA Development.

To view the programme brochure please click here or email sarah@co3.bz.

For further information and to book your place please email sarah@co3.bz or Tel: 02890 245 356.